Privacy Policy
We respect your privacy. This document explains what data we collect, why, and how you can control your personal data.
1. Data controller
The data controller responsible for the data processing described in this policy is:
2. What data we collect
2.1 Contact form data
When you contact us or submit a studio for publication, we collect:
- Name or company name;
- Email address (for communication);
- Message content and subject.
2.2 Studio profile data
Studio owners additionally provide:
- Company name, address, phone, email;
- Service descriptions, prices and photos;
- Working hours and contact person.
2.4 Technical and analytics data
- IP address and approximate location (city/country);
- Browser type and version;
- Viewed page URLs and session duration (anonymized);
- Review and rating content that you publish yourself.
3. Legal basis (GDPR Article 6)
We only process personal data where there is a legal basis under GDPR Article 6(1):
4. Data retention periods
We retain personal data only for as long as necessary to fulfill the purposes of processing:
| Data type | Retention period |
|---|---|
| Contact form data | 1 year from the date of request |
| Studio profile data | As long as the studio profile is published in the catalog |
| Reviews and ratings | Until the review is deleted |
| Server logs (IP, access) | 90 days |
| Analytics data (anonymized) | 24 months |
| Marketing emails (with consent) | Until consent is withdrawn |
5. Your rights
Under the GDPR, you have the following rights regarding your personal data:
The right to obtain a copy of the data we process about you (GDPR Article 15).
The right to correct inaccurate or incomplete personal data (GDPR Article 16).
The "right to be forgotten" — request data deletion (GDPR Article 17).
Receive your data in a structured, machine-readable format (GDPR Article 20).
Suspend processing while a dispute is being resolved (GDPR Article 18).
Object to processing based on legitimate interests (GDPR Article 21).
To exercise your rights, contact us at: info@autodetailing.lv . We will respond within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the Data State Inspectorate (dvi.gov.lv).
6. Cookies
On your first visit a cookie banner is displayed with the option to accept all or essential-only cookies. Your choice is stored in the browser (localStorage) and is not sent to the server.
PHP session, CSRF protection, language preference and cookie consent memory. Required for the site to function — cannot be disabled.
Anonymous storage of visit source and UTM parameters within the session (sessionStorage) to improve the service. Data is not shared with third parties and is deleted when the tab is closed.
AutoDetailing.lv does not use third-party advertising cookies (Facebook Pixel, Google Ads). Your browsing data is not shared with advertising networks.
7. Third-party services
The Platform may integrate the following third-party services:
- Google Maps: to display studio locations on the map. Google's data processing terms are available at policies.google.com/privacy.
- Email service: responses to contact form requests are sent via email service. Email addresses are not used for other purposes.
We enter into data processing agreements with all processors, as required by GDPR Article 28.
8. Data protection contact
For questions about personal data protection, contact our data processing officer:
9. Limitation of liability
We do not guarantee the accuracy, completeness or timeliness of the information published on this website. All information about studios in the catalog is gathered from publicly available sources and provided for informational purposes only.
AutoDetailing.lv shall not be held liable for any direct or indirect damages arising from the use of or reliance on information published on this website.
We are not affiliated with any of the companies listed in the catalog and do not officially represent them.